Navigating Product Growth

Navigating Product Growth

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NPS Won't Tell You Who's About to Churn
Your NPS score looks great while customers quietly churn.
 • Daniel Savov
5 Signs You're Targeting the Wrong Audience
And Why Your Funnel Isn't the Problem
 • Daniel Savov
How to Find the Usage Pattern That Predicts Which Customers Stay
Learn how to identify the specific usage threshold that separates customers who stay from those who leave and predict churn before it happens.
 • Daniel Savov
Why Most Customers Leave Before They See Value
Most customers churn in the first week without experiencing your product's value. Learn why they leave and how to stop early abandonment before it…
 • Daniel Savov
Why Raising Prices Often Increases Retention
And what most startups get wrong about It.
 • Daniel Savov
Stop Trying to Save Customers Who've "Already Left"
Most churn prevention postpones cancellation. Learn the one signal that reveals which at-risk customers can actually be saved vs. lost causes.
 • Daniel Savov
Why Fixing "Involuntary Churn" Often Increases Total Churn
Payment failures aren't always accidents. Learn why aggressive recovery of involuntary churn often backfires and when to let customers leave naturally.
 • Daniel Savov
Navigating Product Growth
Navigating Product Growth
Bi-weekly newsletter about scaling your company, with tested strategies, how-to guides, and insights focused on driving growth product success.

Navigating Product Growth

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