Navigating Product Growth

Navigating Product Growth

Home
Notes
Archive
About
5 Signs You're Targeting the Wrong Audience
And Why Your Funnel Isn't the Problem
 • 
Daniel Savov
How to Find the Usage Pattern That Predicts Which Customers Stay
Learn how to identify the specific usage threshold that separates customers who stay from those who leave and predict churn before it happens.
 • 
Daniel Savov
Why Most Customers Leave Before They See Value
Most customers churn in the first week without experiencing your product's value. Learn why they leave and how to stop early abandonment before it…
 • 
Daniel Savov
Why Raising Prices Often Increases Retention
And what most startups get wrong about It.
 • 
Daniel Savov
Stop Trying to Save Customers Who've "Already Left"
Most churn prevention postpones cancellation. Learn the one signal that reveals which at-risk customers can actually be saved vs. lost causes.
 • 
Daniel Savov

September 2025

Why Fixing "Involuntary Churn" Often Increases Total Churn
Payment failures aren't always accidents. Learn why aggressive recovery of involuntary churn often backfires and when to let customers leave naturally.
 • 
Daniel Savov
Why Personalization Often Decreases Conversion Rates
Personalization promises better conversions but often delivers the opposite. Learn why splitting your optimization efforts backfires and how to fix it.
 • 
Daniel Savov
Why Perfect User Onboarding Creates Imperfect Customers
The counterintuitive truth about user activation that most founders get wrong.
 • 
Daniel Savov
The Annual Contract Trap: Or Why Long-Term Deals Might Hurt Your Retention
Annual contracts feel like a retention win - steady cash flow, predictable revenue, customers who can't easily leave.
 • 
Daniel Savov

August 2025

April 2025

© 2025 Daniel Savov
Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture